After confirming exact meal codes with the galley, which action is NOT recommended?

• A. Verify availability with the manifest code
• B. Cancel the meal without notifying the passenger
• C. Notify the passenger only and keep the galley informed
• D. Do nothing until the passenger asks

Answer: (B)

After confirming exact meal codes with the galley, the essential approach is proactive, coordinated communication and accurate service coordination. Canceling a meal without notifying the passenger breaks that flow: it leaves the passenger uninformed, risks confusion or hunger, and wastes resources because the team may have already prepared or loaded the wrong item. The correct course is to verify the meal’s availability against the manifest, clearly inform the passenger about what will be served (or any approved substitution), and keep the galley in the loop so inventory and timing stay synchronized. Do not wait for the passenger to ask or take a hands-off approach; timely, transparent updates are key to a smooth cabin experience.