How should you handle passenger privacy when collecting feedback or personal information?

• A. Collect only necessary information, store securely, restrict access, and follow data protection policies.
• B. Share passenger data with any interested party.
• C. Collect excessive data without consent.
• D. Store without security.

Answer: (A)

Passenger privacy hinges on handling information with care: collect only what is necessary to achieve the feedback or service goal, store it securely, restrict access to protected data, and follow your organization’s data protection policies. This approach minimizes data exposure, honors consent, and maintains passenger trust. Sharing data with any interested party, collecting excessive data without consent, or storing data without security would raise privacy risks and could violate laws and policies.